Four major highway improvement projects are underway in Cancun. A traffic interchange is being built in the vicinity of the airport; Luis Donaldo Colosio Boulevard is being repaved and widened; a bridge over Nichupte Lagoon will link the city and the Hotel Zone and eliminate the bottleneck in the Punta Cancun area and a new access road connecting Huayacan Avenue and Boulevard Colosio will provide an alternative access route for Cancun residents. Work will continue in stages until October 2023, the estimated time of completion given by the Ministry of Communication and Transport. When these projects are finished, they will improve accessibility and traffic circulation in the area, however in the meantime, some traffic disruption and delays are expected.
Possible traffic disruption and delays The authorities are doing everything possible to keep disruption to a minimum by planning the work in stages for the four projects and opening alternative routes from Avenida Huayacan for access to Luis Donaldo Colosio Boulevard. However, traffic is slower to and from the airport and entering the Cancun Hotel Zone and in the Riviera Maya, especially at peak times during the day. We ask you to bear this in mind as it is affecting travel times to and from the resorts and the airport transportation services offered by Thomas More Travel.
Arriving at the airport Upon arrival at the airport, you may have to wait for a few minutes for your Thomas More Travel van to pick you up. If this is the case, please be patient, your driver will soon be with you. If you are traveling to one of the Royal Resorts in Cancun Hotel Zone, the journey may take up to 30 minutes longer. For The Royal Haciendas and other destinations in the Riviera Maya, your travel time may be up to 60 or 90 minutes longer, depending on the time of day and the volume of traffic.
Your return trip to the airport For the return leg of your journey to the airport, the recommendation is to leave your resort earlier to ensure that you get to the airport in good time for your flight. If you have booked your round-trip airport transportation service with Thomas More Travel, visit the tour desk in your resort to reconfirm your return journey and arrange the pickup time.
If airport transportation is included in your package If your vacation package includes airport transportation, please call Thomas More Travel to arrange the pickup time for your arrival and to register your departure date. Visit the tour desk in the resort lobby the day after you arrive to schedule the day and time for your return journey to the airport. From US/Canada 1-800-791-4496 From Mexico: 800 888-6627 Other countries: +52 998-881-01-65 airportservice@thomasmoretravel.com